Error message when entering the job code

Five tips to help you troubleshoot error messages in the job code process.

Sebastian avatar
Written by Sebastian
Updated over a week ago

In rare cases, you may get an error message when you type. This usually has very simple reasons and can be solved quickly so that you can start your application.

Just do the following checks:

Check 1: Check entry of job code

Check the job ad or landing page and make sure the job code is entered correctly. Often 0 and O or I and L are confused.

Check 2: Reload website

Reload the Talentcube page. This establishes a new connection to the server.

Check 3: Restart browser

Close your web browser completely and restart it.

Check 4: Contact Support

If none of the previous solutions worked, contact us directly via the support chat in our web app or on the landing page. We will be happy to help you.

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