Mail program does not open when sending manually, what to do?

What do you have to do if your own mail program does not open for manual sending?

Sebastian avatar
Written by Sebastian
Updated over a week ago

It can happen that your mail client or mail program does not open automatically when you send an e-mail manually. This is how you solve the problem:

  1. First of all, it may be that you have activated a pop-up blocker in your Internet server, in which case a message should appear at the bottom of the page. If so, deactivate the pop-up blocker in your browser settings and reload the Talentcube website. Now the problem should be solved.

  2. If the cause is not the pop-up blocker, then your laptop/PC has set the wrong mail program. To change this, right click on the Windows icon, then on "Apps and Features" "Standard Apps" and select the correct mail program.

If you still have any questions, please contact our support, either via chat (lower right corner) or write to [email protected]. 

Did this answer your question?